'ike Group
  • Central Medical Clinic
  • Honolulu, HI, USA


Central Medical Clinic (CMC) is the largest independent multispecialty group on Oahu. We are a family-oriented, primary care focused group practice that promotes wellness for the entire family, delivers outstanding patient care, and provides a progressive and incomparable healthcare experience. We are comprised of Hawaii's leading physicians supported by compassionate and caring staff who serve you and your loved ones through every stage of life. At CMC we have a 65 year history of our family taking care of yours.

CMC is part of the 'Ekahi Health System whose vision and passion is to connect you and your family with the highest quality health care available on Oahu. To accomplish this, we've brought together some of the top performing doctors and specialists in Hawaii, as well as a nationally recognized and scientifically proven comprehensive lifestyle program - all together in one dynamic group to better serve you and your family.


Primary Responsibilities and Duties

  • Taking credit card payments over the phone
  • Setting up and managing payment arrangements with patients
  • Providing patients with billing summaries as requested by patients
  • Addressing any coordination of benefit or eligibility issues at time of denial posting
  • Placing phone calls to patient to remind of outstanding balances after 3rd statement is sent
  • After 4th statement - adjusting balance off to prevent statement fee and annotate patient account
  • Send out correspondence to patient to advise of final attempt to collect
  • If final account is unsuccessful, transfer eligible accounts to PFRS (Collection Agency)
  • Generate patient over payment refund requests
  • Post refunds to patient accounts
  • Manually enter charges that do not interface from EMR (Electronic Medical Records) to PMS (Practice Management System)
  • Address patient accounts that do not successfully interface from ConnxtMD to Elation


Desired Qualifications

  • High school degree or completion of GED required
  • Minimum of 1 year of qualified work experience within medical field desired
  • Must be detail-oriented, organized and a good multi-tasker with the ability to work under pressure
  • Hours are Monday through Saturday which includes one half-day during the week and half-day on Saturday
'ike Group
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